We are recruiting for the newly created position of Business Administrator, which involves being the central point of contact and providing full administrative support to the existing team. Part of the role will involve working with Volunteers, ensuring they are accessing the best opportunities to facilitate their growth. This will include running the Governments Kickstart project within Cornerstone.
The project is aimed at 18-24 year olds, offering them vocational training within our charity. We also class our service users as volunteers within the business side of the charity, as well as members of the public who are kind enough to offer some of their time to support our work.
Our charity is committed to ending homelessness through the provision of support and housing. Alongside this we run a successful furniture and outdoor building manufacturing business. We are a medium sized charity with upcoming growth, we are looking for someone who will be a vital part of the charity’s growth and can bring their own ideas, experience and knowledge. We are a charity where everyone works together as a team, this includes our service users, many of whom may have joined us from homelessness and are a vital part of our success.
Duties and responsibilities:
Manage the offices in Willington County Durham and Hartlepool on an independent, self-organised basis; this will include all administrative matters of the business (often working alone) and maintaining equipment, insurance, broadband services, mobile phones, computer equipment and other office supplies.
The role will be based at our Durham office.
Oversee the financial management of the business which includes operating our Xero accountancy system or similar.
Prepare invoices and billing, payroll, petty cash, Included in this is close liaison with accountants.
Manage suppliers and obtain costings when required.
Manage client relationships
Typing & correspondence.
Arrange annual servicing and certification of office fire equipment/gas boiler and electrical (PAT) testing.
Contact clients to arrange delivery dates and times
Updating spread sheets and creating new platforms where necessary
Setting up new client’s files.
Ensure clients receive final invoices
Chase up overdue invoices where necessary
Ensure clean, professional, and welcoming reception area.
Work closely with volunteers to ensure they are accessing the correct training, engage colleges to facilitate volunteer growth
Arrange and participate in meetings and project team activities as and when determined by the CEO to meet the priorities of the charity.
Deal with all business correspondence and filing, sorting documentation for review by the CEO
Order equipment and other office supplies as required.
Ensure all invoices are correctly allocated against projects with the necessary approvals and processing them accordingly.
Be first point of contact for members of the public/customers who visit the unit, take orders and payments where necessary.
Any other duties that may reasonably be required from time to time.
Good working knowledge of Excel, Word and Outlook 365.
Knowledge of Xero accounting system or similar
Required: 2 years’ experience in a Business Administrator position.
GCSEs in English Language and Maths (or equivalent qualification or level of experience).
Proven experience in providing administrative support to teams.
Excellent organisational skills
Excellent interpersonal and communication skills to enable positive relationships.
Ability to communicate clearly and effectively in person on the telephone and in writing.
Ability to multitask and to work on an extremely broad range of tasks.
Ability to work unsupervised and adapt to any changes and challenges.
Experience of working as part of a team.
Must hold a current driving licence and have access to a vehicle
Warm and friendly personality
Energetic and positive ‘can-do’ approach
Quick learner who is keen to develop new skills
Effective team player
Ability to embrace diversity
Strong attention to details
Organised and planned
Very flexible approach to work and changing priorities
Confident and outgoing
Willing to learn new skills
Comfortable with IT
Ability to work in a busy sometimes noisy environment
Salary: £22,500 per annum
Holidays: 20 days plus public holidays
This is an office-based role and will not be suitable for home working, or job share.